Kroo Ltd (formerly B-Social Limited), a company registered in England and Wales under company number 10359002 with its registered office at LABS House, 15-19 Bloomsbury Way, London, United Kingdom, WC1A 2TH (Kroo, we, us, our) are committed to protecting and respecting your privacy. This policy (together with our Terms and Conditions) explains how we collect, store and use personal data about you when you use our mobile application (the App), browse our website at https://b-social.com (our site) or otherwise provide your personal data to us.
You acknowledge that our legal basis for processing your personal data is your consent, for the performance of a contract to which you are a party, and in fulfilment of certain legal obligations we have (including amongst other things for the prevention of fraud, money laundering, terrorist financing or misuse of services).
We have a legitimate interest in processing your personal data (as defined in 3. below) where it is necessary (or reasonably expected) for carrying out the terms of our contractual relationship and providing you with the services to which you have subscribed.
Please check this page from time to time to take notice of any changes we have made. If the changes made are significant, we will also let you know by email, text message or in app message.
When you use the App, visit the Site or contact us by in-App messenger, post, telephone, e-mail or SMS, we may collect, store and use certain personal information that you disclose to us. The information that we may collect from you includes:
By using the App or visiting the Site, you agree that your information may be used by us and be disclosed by us to third parties who are carefully selected for any of the following purposes:
And with your permission:
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, and for the purposes of satisfying any legal, accounting, or reporting requirements.
We may share your information with partner organisations which support any of our services including communications, to the extent that they need it to provide those support services, including:
Additionally, any information you decide to share with members of a group will be seen by any current or future members of the group.
You have the right to opt out of our use of data as described in xi. above.
You can ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your personal data) if we intend to use your personal data for such purposes or if we intend to disclose your information to any third party for such purposes by asking that you check certain boxes on forms we use to collect your data. You can also exercise your right to ask us not to process your personal data for marketing purposes at any time by contacting us email@example.com.
You can inform us at any time that you no longer wish to be contacted by us or any third party whom we have instructed to do so, in relation to providing feedback on our products and services. You can exercise this right by contacting us at firstname.lastname@example.org.
In addition, we (or third parties acting on our behalf) may also store or process information that we collect about you in countries outside the European Economic Area, which may have lower standards of data protection; in which case we will ensure such processing is carried out to an equivalent standard.
We have put in place technical and organisational security measures designed to prevent the loss or unauthorised access to your personal information. However, whilst we have used our best efforts to ensure the security of your personal data, please be aware that we cannot guarantee the security of information transmitted over the internet.
Generally, we will store your information for six years after your relationship with us ends however we may in certain circumstances, including for regulatory reasons, store data for a longer period. We may also retain your information in an anonymised form - in which case the data is no longer classified as Personal Data.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or mobile device when you visit a website or use an app if you agree. Cookies contain information that is transferred to the computer's or mobile device's hard drive.
We use the following cookies:
You can block cookies by activating the setting on your browser or App that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block cookies (including essential cookies) you may not be able to access all or parts of our App and Site or some features, services or activities that are available on our App and Site may be adversely affected and you may be unable to perform certain transactions, use certain functionality, and access certain content.
Your rights under the GDPR as a data subject, which apply whilst we hold or process your personal data (as defined by data protection legislation as any information relating to or that can be linked to an identifiable natural person; examples of this include but are not limited to name, location data, physical, medical, and genetic information, as well as identifiable cultural, racial, or social data) are as follows:
Our intention is that you should only receive marketing communications that will be useful to you and that you want to receive, so we provide you the ability to define and modify your mailing preferences online at any time including unsubscribing from all marketing communications, offers and promotions and research surveys. You can unsubscribe from any of our email programs by emailing us at email@example.com or by following the instructions in relation to opting out of future emails in any email you receive from us.
If you have any questions about how we collect, store and use your information, you may contact us by emailing us at firstname.lastname@example.org.