Delivery Manager

We are building the first digital bank for friends. A bank that will intuitively connect your personal finances and all the people you interact with, making money as social as your life.

We are an interdisciplinary team of experienced technology, customer experience, marketing, legal and banking professionals who share a passion for the company’s mission and believe in a collaborative approach to creating a social bank. We are building a diverse team of inquisitive people who want to understand customer needs and behaviour so we can develop innovative products that change people’s lives.

We’re looking for a Delivery Manager to join our growing team. You will be responsible for ensuring that cross-team projects related to building out the bank, as well as those with our various industry partners are delivered to time and budget. You should be comfortable with a rapidly changing environment and be constantly finding new ways to drive greater efficiency and growth.

What you'll do:

  • Manage the delivery of projects that involve external suppliers
  • Work alongside internal product teams to ensure that projects with external suppliers are closely coordinated to ensure a high level of efficiency
  • Set schedules for project delivery and take responsibility for delivery to planned timings and budgets
  • Use business intelligence data, customer feedback and research to inform focus and decisions
  • Ensure new opportunities and changes with partners are clearly communicated to internal teams
  • Contribute to the development of internal processes that drive operational efficiency
  • Develop partnerships with companies that can help in the development of the Kroo card, banking and payments propositions
  • Work with many different teams at Kroo to help them select, implement and optimise a variety of tech from vendors

You should apply if:

  • You want to work in a fast-paced startup environment managing multiple streams of work
  • You have experience working alongside cross-functional agile development teams
  • You have a commercial mindset and are used to working with external suppliers
  • You're comfortable managing multiple projects and stakeholders
  • You’ve developed go-live strategies, testing and communication plans.
  • You’re empathetic and customer-focused
  • You’re happy to fail fast and learn from your mistakes

You'll have an advantage if:

  • You have experience working in financial services
  • You have worked in a fast paced startup

Logistics:

We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is:

  • 30 minute hangout with one of our Product Managers
  • 2-3 hour face to face with our team
  • 30 minutes with one of our Founders / Exec team

Please let us know if you have any special requirements or need assistance so we can be as accommodating as possible for you.

What we offer you:

  • High degree of autonomy
  • Opportunity to learn something new every day
  • Room to grow and excel within a fast growing start-up
  • An environment that adopts forward thinking development practices
  • An ethically conscious company that is truly trying to change the industry
  • An awesome team to be part of – we have warm, friendly and highly talented people!
  • An inclusive environment with regular team events and ad-hoc social events to break the routine
  • A modern, bustling office in Holborn, Central London with a free gym!

If this sounds interesting to you, contact the hiring team (careers@kroo.com) for more details.